SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FeederForPets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://feederforpets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It was a little big for my cat, but my mom adjusted it.
Good quality, arrived in good condition, good material, correct size
Excellent, he loved it.
Top-notch, beautiful, well-made, great price, and comfortable
Product exactly as described in the advertisement and shown in the images. Appears to be of good quality.
Just right! Good quality! I recommend it!!
It was too tight for my dog, but it's still pretty, thanks anyway.
Great little outfit, comfortable and warm
The jackets are too cute
Good product, true to size according to the chart shown in the image.
Nice jacket! This is not the first time we've bought one. It's very warm, the size fits well, and the print is bright.
It's just like the photo. Very satisfied, it removes a lot of dirt and is very easy to clean.
I recommend it, but I have to return it, it's huge.
Same as the image, very good quality, perfect size. Very fast shipping.
The jacket is gorgeous.
It fits very well, it arrived before the stipulated date.
Excellent!! The color is vibrant.
I really liked the vest. Size XXL fit perfectly for a chest measurement of 63 cm.
My dog weighs 12.5kg, the XL size fit her well. It doesn't bother her when walking. Thank you.
Of good quality
I wouldn't say it's amazing, but overall it's a pretty good jacket. It's good value for money, as they say. The color is slightly different. The size was perfect according to the chart, but I still had to shorten the length because it was too long for my French bulldog. I like that there's soft fleece inside - thanks to it, my dog wears it comfortably and doesn't shed.
A very nice jacket for our American spaniel. The color in the photo is slightly distorted. Bright lemon and raspberry colors. Thanks to the seller, this is already the 5th jacket. Arrived very quickly.
I ordered a 2XL weighing 18kg and it fit perfectly.
Super and lined.
The product is very nice and works very well, the delivery was also very fast. I am very satisfied with it, just a bit short unfortunately.
A great item and of high quality, it arrived in very good condition, highly recommended, I would surely buy again.
The product is of very good quality but I got the wrong size.
very warm, my cat liked it a lot and it looks really nice
Is nice, warm enough for my dog. Its a pomerian but i boi Ught the l
Size L is just right, back length 40 cm, fits perfectly.
Beautiful excellent value for money... Bought with coins at a bargain price thanks to Aliexpress.
Everything as described. Arrived on time.
Unfortunately, it runs very small. Despite the measurements, I recommend choosing one size larger! Otherwise, great quality and nicely soft lining.
There was an issue! We resolved it with the seller! Looks nice that it's wide! In my opinion, better quality without patterns.
Back 39, chest 58, weight 14.5. Super!
We took it for a pug weighing 11.4 kg, chest 57-58 cm, it fits us perfectly. Measurements are in the photo. But the fabric is very shiny! But it looks stylish.
Good good good good good good good good good good.
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Everything is great! Fast delivery, good quality jacket, not the first time buying. More buyers for the seller, thank you for the quality product!!!
Comfortable, warm, comfortable... the only thing is that it's hard to put on because of long arms.
Vest size XL, back length 34, volume 52. The quality is acceptable, with a nice warm lining inside. Fast delivery.
excellent vest, bought it for two dogs at once)
On a Chihuahua, the 3100 S is fine, I think XS would also be possible) the quality is excellent, very light, warm, and pleasant to touch. I think it will also hold up a bit against rain.